Privacy Policy

At Crockery Palace, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

Information We Collect

We may collect the following information:

• Name
• Phone Number
• Email Address
• Company Name (if applicable)
• Delivery or Billing Address
• Product Inquiry Details
• Information submitted through contact forms or quotation requests

We may also collect non-personal information such as:

• IP Address
• Browser Type
• Device Information
• Website Usage Data through cookies and analytics tools

How We Use Your Information

• Respond to inquiries and quotation requests
• Process orders and provide customer support
• Improve our products, services, and website experience
• Send updates, promotions, and business communications
• Comply with legal and regulatory requirements

Information Sharing

Crockery Palace does not sell, rent, or trade your personal information to third parties.

Information may be shared with:

• Delivery and logistics partners
• Payment processing providers
• Technology and website service providers
• Government authorities when required by law

Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website performance. Users can modify browser settings to disable cookies if preferred.

Data Security

We implement appropriate security measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission method is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Your Rights

• Access your personal information
• Correct inaccurate information
• Delete your personal information where legally permissible

Contact Us

Crockery Palace
Thrissur, Kerala, India
Email: tcr.crockerypalace@gmail.com